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CLIENT / CUSTOMER PROFILE SHEET

V. Ryan 2008

 

PDF FILE - CLICK HERE FOR PRINTABLE CUSTOMER PROFILE DESIGN SHEET
   
PDF FILE - CLICK HERE FOR PRINTABLE MY CLIENT/CUSTOMER SHEET
   

A very important aspect of any Product Design folder is a sheet that clearly identifies the client. This is normally the person who has commissioned you with designing and making a product. It will probably be the person you are design for, such as a customer.

 

On the Client Profile sheet you need to include some details about your customer. An example is seen below  and includes suggested subtitles to a variety of short sections.

 

The client is a professional guitar player who needs a special, individual, hand made guitar.

 
 
 

GENERAL INTERESTS

Jeff has an interest in playing a range of musical instruments including the electric guitar. He writes music and enjoys listening to modern as well as classical themes.


OCCUPATION - DESCRIPTION

He plays in a band as a profession. They travel around the North West of England to Country and Western Venues. He is the lead guitarist in a band called ‘Musical Story’. He also plays as a session musician when called upon by record studios in Manchester.


LOCATION

The band are based in Stockport, North West England. They play in venues around the North West ranging from Manchester to Cumbria. They playing local venues because it is more convenient.


BRIEF DESCRIPTION OF DESIGN REQUIREMENTS
Jeff needs a new electric guitar. He insists that it must be one of a kind and hand made. The materials used must enhance the sound quality. It must be lightweight but this must not compromise the overall quality of the guitar.

 

WHY COMMISSION MY PRODUCT?

Jeff's old guitar is in need of repair. As it is soon to be his 50th birthday he has decided to commission a handmade guitar. He has given me the opportunity to design and make the guitar because he has seen my other work.


COST LIMITATIONS

The cost limitation is 300 to 400 pounds. Jeff is prepared to increase the funding slightly, given good reason. Jeff would prefer the cost did not exceed to upper limit.


OTHER LIMITATIONS

The guitar must the manufactured largely from exotic woods such as zebrano or purpleheart. The weight must not exceed acceptable and must not exceed 15 kg without good reason. The best quality electrical components must be used.


TIME SCALE/ALLOCATION

I have been given a start date of September 2008. The guitar must be finished by March 2009. The client has requested regular meetings to view and discuss progress. There will be a financial penalty if I miss the completion date.


DESIRED PRODUCT OUTCOME
Solid body, High gloss finish, 2 x humbucker, 1 x single coil, 5-way pick up selector, Volume control, Tone control, Tremolo bridge and tremolo arm, Pearl effect fret markers, Truss rod and Metal machine heads.

   
 
   
CUSTOMER / CLIENT PROFILE TEMPLATE (Right Click Mouse to Enlarge)
 
PDF FILE - CLICK HERE FOR PRINTABLE VERSION OF CLIENT PROFILE TEMPLATE SHEET
SAMPLE CUSTOMER / CLIENT SHEET - COMPLETED (Right Click Mouse to Enlarge)
 
 
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