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TYPICAL CUSTOMER / POTENTIAL USER PROFILE SHEET
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Start with a description and information about your Specific Client
 
Below is a description of a specific client. He has commissioned the design and manufacture a prototype of my product.
 
Jeff Smith
 
BACKGROUND
Office manager for a local college. Needs to work at home and prefers to work sat on an easy chair, with the work supported on his lap. Also works at a desk, when at his workplace.
 
 
 
DESIGN REQUIREMENTS
Client view and opinion:
‘I need a device or system that enables me to work in a more comfortable seating position. I do not want or need to work at a desk all the time. I like to be sat with the rest of the family, when I am reading through reports or writing memos and letters. There are even times at work, when I am in a meeting and I need to take notes, when sat on an ordinary chair. I do not need to work always at a table, in an office. However, resting work on a board on my lap, leads to back and neck ache.’
 
CLIENTS DESIRED PRODUCT OUTCOME
‘I would like a lightweight device that allows me to write neatly and yet allows me to sit in a comfortable easy chair. In addition, I need an adjustable light source, so that I can focus the light where I need it.’
 
POTENTIAL RANGE OF CUSTOMERS

Pupils / students - working on homework.
Pupil quote: ‘I gets lots of home work and like working in front of the fire, not at a desk’.

Office workers and Clerical workers - paper work taken home for completion.
Clerical worker quote: ‘I take too much work home and like working whilst sat on an easy chair. I work at a desk, all day long ’.

Anyone - who prefers to be sat in a relaxing position, whilst reading.
Parent quote: ‘I like reading and writing letters when sat on a comfortable chair and in the same room as my children’.

 
 
 
EXAMPLES OF PRODUCTS USED IN CONJUNCTION WITH DESIGN PROBLEM
These are examples of the type of products that people hold / use when working and reading at home. If these are used whist sat in an easy chair, back and neck ache can result.
 
 
DESIGN BRIEF

I am going to design a suitable ‘stationery rest’, for use when sat on an easy chair or settee, when sketching, writing and reading. It will have an adjustable light source, to illuminate the paperwork on the rest. It will be easy and comfortable to use . The innovative stationery rest will help prevent back and neck ache.

It will be suitable for a range of users and a broad age range, making writing, reading and sketching away from a table, a pleasure.

 
 
 
SAMPLE LAYOUT
 
 
 
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