The aim quality control is that the customer will be entirely satisfied by the product he/she purchases.
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| QUALITY CONTROL |
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| The example below shows a production line that makes high quality boomerangs. These are 'batch' produced which means, in this case, that one hundred boomerangs are made as a batch and then sent to the customer. Quality control procedures are in place which means that after every stage of making a Quality Control Officer checks the standard of the work. Any substandard work is recycled or thrown away. |
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| The Quality
Control Officer constantly checks that the boomerangs are being made to a
high standard. He patrols the production line and completes a ‘
Certificate of Quality’. This will be included with each boomerang so that
the customer knows that he / she has received a quality product. The aim quality control is that the customer will be entirely satisfied by the product he/she purchases. |
| The final quality check is to test the boomerang in action. If it returns to the Quality Control Officer then it has passed all the tests and can be sent to the customer. |
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| 1. What is Quality Control? |
| 2. What happens to products that fail at any stage of their manufacture? |
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